Dispatcher, Salt Lake City, Utah

Alpha Transport is seeking a motivated Dispatcher to join our Amazing Team and Company!

**Willing to train if you do not have experience**

Essential Duties:

• Schedules trucks and drivers based on customer demand to ensure the timely delivery of loads

• Determines daily route structure for each driver to maximize revenue for each piece of equipment

• Logs and schedules loads from customers each day

• Matches trucks with loads each day to best determine the efficient use of available equipment

• Processes freight bills from the prior day on a timely basis so that they may be accurately invoiced

• Creates freight bills for drivers on a timely basis

• Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.

• Contacts customers on a timely basis to update them of shipment status and other related issues

• Continually monitors hauled products for quality control

• Maintains most up to date information on customers and shippers

• Assists with driver retention within company

• Provides day to day guidance of drivers in department

Knowledge, skills and abilities:

o Ability to lead employees and manage their day to day performance

o Ability to work closely with customers and provide excellent customer service

o Excellent communication skills, both written and verbal

o Good understanding of Microsoft Office Suite programs

o Ability to use different computer systems to complete job duties

o Ability to properly prioritize multiple needs or demands and determine what should be escalated

o Ability to handle stressful situations while maintaining professionalism

o Excellent attention to detail

o Ability to multi-task

Preferred:

o Understanding of the commercial driving industry and logistics

o Understanding of both federal and state DOT laws

Education and/or formal training:

o High school diploma or equivalent

• Experience:

o 3+ years of experience in logistics and commercial driving preferred