Field Supervisor/Residential Plumber, San Diego, California

Now hiring a Field Supervisor in Residential Plumbing!

This position will also be out running calls!

Are you a Residential Service Plumber with training and management experience who enjoys being challenged, helping customers, being a part of a growing team with unlimited opportunities? If so, then MY PLUMBER may be for you!

My Plumber CA is committed to being the company of choice for our customer's plumbing needs. We strive to exceed the expectations of our customers on every visit.

My Plumber CA continues to value our employees in an effort to make our company the best, inside and out.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the duties of a Residential Service Plumber as well as the following:

• Prioritize, direct and supervise all plumbing technicians
• Complete service calls to customers.
• Focus on customer service and delivery of product/service.
• The Field Supervisor utilizes customer service and technical training to educate and assist plumbing technicians with regard to educating customers in choosing service, finance options and handling customer relations.
• This position is aware of the importance of incentive programs and ensures fair and equitable distribution and proper documentation of work.
• Answer questions asked by plumbing technicians as needed.
• Assist plumbing technicians with technical trade questions, customer service, pricing, estimates, and paperwork.
• Also assist company owner with training, truck inspections, and disciplinary actions up to and including terminations of plumbing technicians.

REQUIREMENTS:

• Proven track record in service, with 3 years in management
• Integrate sales strategies across the department to drive profitable results
• Monitor performance of plumbing technicians and advise them on how to improve
• Understand sales criteria and hold your team accountable for exceeding revenue goals
• Show technicians how to establish customer rapport to sell the right products and services
• Ability to inspire and lead others to attain company goals
• Highly motivated, self-starter who's flexible and has a great attitude on life
• Technical aptitude with knowledge of local codes and ability to make on-the-job applications
• Multi-tasker who enjoys working in the field with diverse teams on varied projects

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must be willing to pursue and actually participate in continuing education and must be an active supporter of company pricing policies. Must be familiar with local plumbing codes and be able to speak to company product lines with some degree of accuracy. Must be able to utilize phone and email at a high expertise level.

EDUCATION and/or EXPERIENCE:

Required: A high school diploma or equivalent with college level coursework desired.

A minimum of 4 years experience in a service, home repair or construction environment including hands on training and or work in plumbing.

COMPREHENSIVE BENEFITS PACKAGE:

• Medical insurance
• 401k Plan with company match
• Tool allowance
• Paid holidays
• Paid time off (PTO)
• Paid training
• Company Truck
• iPhone and iPad

Come join our professional and experienced team! Apply today!

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background check and drug test are required to be considered for this position.

PM19

PI130799653