Support Services Technician II, Stockton, California

Created 07/22/2021
Reference 446976
Job type Full Time
Country United States
State California
City Stockton
Salary $2,904.82 - $3,530.83/month
This departmental promotional examination is being given to fill one vacancy in thePurchasing and Support Services departmentand to establish an eligible list to fill future vacancies. Candidates must be currently employed with theSan Joaquin County Purchasing and Support Services department and meet department promotional qualifications to be considered.

Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

TYPICAL DUTIES

  • Independently sets up and operates high volume, computerized printing equipment for a variety of projects such as letterheads, business cards, forms, booklets, brochures, and form letters; completes a wide range of printing projects, including multi-step printing jobs requiring advanced processes and/or specialized materials.
  • Selects and obtains the various types of materials needed for large volume printing processes; prepares and fills printing orders; cuts paper and cards; makes waste paper into scratch pads; packages or wraps work and makes or arranges for delivery; computes job prices; prepares billing invoices.
  • Operates printing-related production equipment such as collators, laminators, paper cutters and drills; cleans, adjusts, and makes minor repairs to production printing equipment; clears paper jams according to proper procedure.
  • Maintains manual and/or electronic file systems in order to maintain organized records of printing jobs.
  • Picks up, sorts, and delivers intradepartmental and/or interdepartmental incoming and outgoing mail, including items to/from the postal service and other delivery vendors; weighs/meters mail and determines postage; operates a variety of mail and package handling equipment to fold, insert, seal, and meter mail; operates a variety of paper supply and stationary equipment.
  • Maintains lists of registered mail; participates in mail room billing and other record keeping tasks.
  • Gathers cardboard, toners, batteries, and other materials and packages them for recycling; delivers to appropriate recycling facilities.
  • Receives incoming vendor shipments; provides instructions for vendor delivery or signs for deliveries as required; prepares outgoing parcels for shipment; may receive, move and store paper stock and other central supply items; may move records to and from storage areas; may perform other clerical or manual labor tasks.
  • Operates materials-handling tools and equipment such as dollies, hand carts, and pallet jacks; may operate a two-way radio or cellular telephone for emergency communication.
  • Organizes work to meet scheduled routes.


MINIMUM QUALIFICATIONS

EITHER PATTERN I

Experience : One year equivalent to Support Services Technician I in San Joaquin County service.

OR PATTERN II

Experience : Two years of stock room, messenger, delivery service, or related experience, including at least one year assisting with high-volume, computerized production printing work in order to meet customer needs.

Substitution : Clerical experience that required the regular use of personal computers and computerized printing can substitute, on a year-for-year basis, for the above-required non-printing experience (one year of production printing work is still required).

AND FOR BOTH PATTERNS

Licenses : Possession of a valid California driver's license.

PLEASE NOTE: This is a departmental promotion. Qualified applicants must currently be employed with the San Joaquin County Purchasing and Support Servicesdepartment and meet the promotional eligibilityrequirements as stated in Civil Service Rule 10, Section 3-Eligiblity for Promotional Examinations.

Note: Supplemental application must be submitted with employment application.

KNOWLEDGE

The operation and maintenance of standard office equipment, including computers and general office software; the operation of high-volume, computerized printing and document-finishing equipment; principles of customer service; record keeping techniques; basic arithmetic, grammar, and spelling; general postal laws and regulations; traffic rules and regulations; safe work practices related to the performance of manual tasks and the operation of a motor vehicle.

ABILITY

Operate personal computers and utilize general office software; operate and perform basic maintenance on high-volume, computerized printing and document-finishing equipment in order to respond to customer printing needs in a timely and efficient manner; drive delivery vehicles; follow and maintain delivery routes and schedules; understand and follow written and oral directions; sort mail and other items; move and load mail and supplies safely; communicate effectively; establish effective working relationships with those contacted during the course of the work, including managers, County employees, and the general public.

PHYSICAL/MENTAL REQUIREMENTS

Mobility - frequent operation of a data entry device; frequent standing, walking, pushing, pulling, or bending for extended periods of time; frequent driving and climbing stairs; Lifting - frequently 5 to 30 lbs or less; occasional - 30 to 70 lbs; occasional restraining, lifting and/or turning heavy objects; Visual - constant use of good overall vision, color perception, depth perception; occasional reading and close-up work; frequent use of good hand and eye coordination ; frequent use of good field of vision/peripheral; Dexterity - frequent holding, reaching, grasping, repetitive motion; occasional writing; Hearing/Talking- frequent hearing of normal speech, hearing/talking on the radio, talking in person; Emotional/Psychological - frequent working alone; occasional risk of exposure to bio-hazardous materials; occasional dealing with emergency situations; Special Requirements - may require working overtime, weekends and nights; Environmental - frequent exposure to cold/heat, dirt, dust, fumes, and varied weather conditions; frequent driving of a vehicle to transport materials, which may include blood and other laboratory specimens .

Equal Opportunity Employer

San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo .

Accomodations for those covered by the Americans with Disabilities Act (ADA):

San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

BENEFITS

Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 .

Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.

Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense.

Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense.

For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits.

Life Insurance : The County provides eligible employees with life insurance coverage as follows:

1 but less than 3 years of continuous service: $1,000
3 but less than 5 years of continuous service: $3,000
5 but less than 10 years of continuous service: $5,000
10 years of continuous service or more: $10,000

Employee may purchase additional term life insurance at the group rate.

125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).

Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available.

Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time.

Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.

Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child.

Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities.

Selection Procedures

Civil Service Rule 10 - Section 3 - Eligibility for Promotional Examinations

To compete in a promotional examination, an employee must:

A. Meet the minimum qualifications of the class on or before the final filing date for filing applications.

B. Meet one of the following qualifying service requirements:

1. Have permanent status in the Classified Service.

2. Probationary, part-time, or temporary employees who have worked a minimum of 1040 hours in the previous 12 months or previous calendar year.

3. Exempt employees who have worked a minimum of 2,080 continuous and consecutive hours.

C. Have a rating of satisfactory or better on the last performance evaluation.

D. If a person whose name is on a promotional list is separated (except for layoff) the name shall be removed from the promotional list of the action.

Employeeswho meet the minimum qualifications will go through one of the following examination process:
  • Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
  • Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
  • Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
  • Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process.

Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.

Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a longer period which shall not exceed a total of three years for the date esblished.

Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.
  • Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination.

Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.

Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;

• They are related to the Appointing Authority or

• The employment would result in one of them supervising the work of the other.

Department Head may establish additional limitations on the hiring of relatives by departmental rule.

HOW TO APPLY

Apply Online:

www.sjgov.org/department/hr

By mail or in person:

San Joaquin County Human Resources

44 N. San Joaquin Street Suite 330

Stockton, CA 95202

Office hours:
Monday - Friday 8:00 am to 5:00 pm; excluding holidays.

Phone: (209) 468-3370

Job Line:

For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377.

When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).

San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo .


Click on a link below to apply for this position:
Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email, or apply for a job in person at the San Joaquin County Human Resources Division.
Closing Date/Time: 7/30/2021 11:59:00 PM
Employer San Joaquin County, CA

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