Sr Dir Clinical Ops, Minneapolis, Minnesota

Created 11/24/2021
Reference 11414285
Job type Full Time
Country United States
State Minnesota
City Minneapolis
Zip 55402
Salary Competitive
About Children's Minnesota

Children's Minnesota is the seventh largest pediatric health system in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's serves kids throughout the Upper Midwest at two free-standing hospitals, 12 primary and specialty care clinics and six rehabilitation sites. Additionally, Children's is Minnesota's only Level I pediatric trauma center inside a hospital dedicated solely to children. In 2018 Children's Minnesota was verified as a Level I Children's Surgery Center by the American College of Surgeons. Children's maintains its longstanding commitment to the community to improve children's health by providing high-quality, family-centered pediatric services and advancing those efforts through research and education. This work is made possible in large part by generous philanthropic and volunteer support from individuals and organizations throughout the state and region. An award-winning health system, Children's received Magnet® recognition from The American Nurses Credentialing Center (ANCC) in 2018 and is regularly ranked by U.S. News & World Report as a top children's hospital. Please visit .

Position Summary

The Sr Director of Clinical Operations is accountable for the overall strategic direction, control, administrative leadership and direction of several departments including: Care Traffic Control Center, Central Staffing and Scheduling, Nursing Float Teams and vascular access programs.

This position is responsible for leading Children's Minnesota Care Traffic Control Center that supports admissions, transfers, bed management and patient logistics across facilities. Responsible for the Hospital Flow program which ensures safe, effective and timely patient placement, throughput and capacity management across the system. Leverages data and forecasting analytics to strategically improve patient flow. Utilizes continuous improvement methodologies to develop plans, metrics and timelines. Implements evidence-best practices to ensure delivery of quality patient care. Partners with Division Chiefs, Medical Directors, Support Operations leaders, Patient Care leaders to effectively manage patient flow.

This position is responsible for the strategic leadership, development and implementation of system wide staffing, scheduling and labor resource management initiatives in support of optimum quality, safety and financial outcomes while considering the varied needs of our employees and the organization. Develops system wide tools, dashboards and benchmarks to monitor and support operational efficiencies and productivity while adhering to labor contracts. Oversees the development of data driven improvement plans in collaboration with patient care leaders. Provides leadership for budgetary functions within Patient Care Services in partnership with Senior Vice President/CNO, VPs, Human Resources and Finance.

Provides clinical and operational leadership of the Nursing Float teams and vascular access programs supporting Children's MN hospitals. Facilitates an atmosphere of interactive management and the development of collegial relationships among nursing and other healthcare disciplines consistent with the components of the Magnet Model and designation and Children's values.

The Sr. Director has a matrixed reporting relationship to the SVP/CNO and VP Acute Care/Clinical Operations.

License/Certification/Registration required? Yes
*MN Registered Nurse license required

*Bachelor's degree or higher in nursing required
*Master's degree required in healthcare related field (preferably MSN, MBA, or MHA)
*Professional nursing certification required (or achieved within 1 year of hire)

*Minimum 10 years of progressively more responsible clinical management and leadership experience.
*Demonstrated success in system implementations.
*Progressive management/leadership/ experience at the system level.
*Management experience in a labor contract environment preferred.
*A track record of developing people through coaching and mentoring.
*Demonstrated ability to develop, evaluate, and revise new systems, processes, and tools which support efficient clinical and operational work flows across different health care settings.
*Demonstrated ability to lead and facilitate effective teams with proven ability to realize favorable outcomes and performance.
*Effective communicator both in facilitating group discussion and presenting information in a larger forum.
*Proven leader/manager with a demonstrated track record in effective decision-making and problem- solving across functional areas and departments.

*Knowledge of how to incorporate evidence-based practices and resources for benchmarking processes and outcomes.
*Demonstrated leadership and communication (written and verbal) competence.
*Demonstrated customer service and family centered orientation.
*Knowledge, methods and skills needed to effectuate change, to understand and value the perspectives and responsibilities of others, and the capacity to mentor others.
*Demonstrates knowledge of Joint Commission, CM, MDH, and Magnet standards.
*Effective project management and proficiency in continuous improvement methodologies.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children's Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.
Employer Children's Minnesota

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