Animal Shelter Assistant - Denver Animal Protection, Denver, Colorado

Created 11/25/2021
Reference 479985
Job type Full Time
Country United States
State Colorado
City Denver
About Our Job

About the Department of Public Health and Environment

Denver's Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver's environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of seven divisions: Executive Director's Office; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; Office of Medical Examiner; and Environmental Quality. The Department's programs are funded from many sources, including the General Fund, Environmental Services Enterprise Fund, state grants, federal grants, private grants, contracts, and donations. For more information on DDPHE's programs and services, visit the DDPHE Website.

About Denver Animal Protection

Denver Animal Protection (DAP) provides animal care and protection services for all of Denver County. We foster the human-animal bond by protecting the safety and welfare of Denver's animals and citizens. DAP is committed to providing humane care to companion animals; reuniting lost pets with their owners; adopting pets to loving homes; enforcing Denver County animal ordinances; and proactively educating the public about animals, their needs, and DAP's critical role as a community resource.

Denver Animal Protection is seeking an Animal Shelter Assistant. While the duties of this position we are seeking will blend our Animal Shelter Assistant position with focus on administrative duties, this position may interact with animals daily. In this position you will assist all areas of the Denver Animal Protection Division which may include the following: retrieve, sort, date stamp, and distribute mail through the day; ensures that all administrative supplies are adequately stocked such as paper, ink , boxes, etc. process forms and paperwork integral to internal operations; assist our medical team with digital entries and other clinic needs; handle general office needs for all of DAP; provide professional and respectful customer service when working with internal and external customers, as well as work on other duties and projects as assigned.

Additionally, the Animal Shelter Assistant:
  • Interprets, applies, and explains regulations, policies, standards, and/or procedures to internal/external customers based on extensive knowledge of a specialized area within a defined scope.
  • Animal handling, administers vaccinations and microchips, restrains animals, scans for microchips, leashes and maintains animal's safety while putting into kennels and removing from kennels, performs adoption counseling and dog meets, which requires working knowledge of animal behavior and medical information to determine appropriate animal placement, and performs restricted breed evaluations which requires certification on expert level skills in identifying breed characteristics.
  • Conducts initial needs assessment, ascertains nature and extent of complaint and severity of problems, and interviews defined clients and/or family members to elicit information to determine client's/family's medical, employment, economic, educational, and emotional history.
  • Reviews and evaluates forms, applications, computations, documents, and/or other information to determine accuracy, completeness, acceptability, or compliance based on extensive knowledge of a specialized area or legal requirements.
  • Determines and evaluates facts and makes decisions without the benefit of direct guidance or supervisory review where the cost of correcting errors could be substantial in either time or money.
  • Prepares and processes documents and other forms in accordance with legal precedents or other specialized/technical procedures.
  • Recommends improvements or solutions to problems within a range of specified, acceptable, and/or standard alternatives and technical practices.
  • Provides specialized information, identifies problems within a defined scope and has the authority to resolve discrepancies, and follows up on requests or complaints.
  • Responds to sensitive inquiries and problems related to the specialized/technical area and resolves problems by making reliable decisions.
  • Examines, checks, and approves/rejects information and determines appropriate services within a defined scope.
  • Actively participate on the Department's emergency preparedness and response team(s) to support meeting the Department's public health and environmental responsibilities outlined in the City's Emergency Operations Plan.
  • Performs other related duties as assigned

About You

Our ideal candidate will possess the following preferred experience, skills, or education:
  • Excellent customer service
  • Time management skills
  • Microsoft Office experience (Outlook, Word, Excel)
  • Strong organizational skills

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
  • Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
  • Experience Requirement: Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).
  • Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
  • License/Certifications: Requires a valid Driver's License at the time of application.
  • Licenses and certifications must be kept current as a condition of employment.

About Everything Else

Job Profile
CC3158 Animal Shelter Assistant
To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Position Salary Range
$20.07 - $30.11

Starting Pay
Based on education and experience

Dept of Public Health & Environment

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

For information about right to work, click here for English or here for Spanish.
Employer City and County of Denver

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