Business Office Manager, Arden Hills, Minnesota

Created 11/24/2022
Reference 11433880
Job type Full Time
Country United States
State Minnesota
City Arden Hills
Zip 55112
Salary Competitive
If the thought of being a part of the opening team for a brand new, state-of-the-art senior living campus in the Twin Cities inspires you, we should talk! We're looking for an experienced Business Office Manager for our new Arden Hills community-located a mere feet from the Bethel University campus. This building will have multiple dining venues, warm-water pool, theater, spacious apartments, and shared engagement activities with Bethel! Opening in early 2023, this building will be the Twin Cities flagship for New Perspective-recently awarded with Minnesota's Best assisted living by the StarTribune and having multiple communities earning "Best" awards from U.S. News & World Report. Don't miss this opportunity to elevate your career, and have fun in a brand new building! Apply today!
Position Summary
As the Business Office Manager (BOM), you will be responsible for performing administrative business office functions for the community. Responsibilities include: managing job postings on job boards, submitting time for payroll processing, employee record management, new employee onboarding, resident billing and monitoring compliance with Medicaid eligibility standards, accounts payable, purchasing/receiving, deposits, and collections. You will act as a hospitality ambassador at all times, and comply with federal and state laws and regulations as well as the Company's policies and procedures.
  • Maintains compliance with applicable federal, state, and local regulations, to include HIPAA and resident rights, and all New Perspective policies.
  • Maintain community employee records.
  • Ensure time submitted for bi-weekly payroll processing is accurate.
  • Provide onboarding of team members and ensure completion and compliance with all training requirements.
  • Train team members on the Learning Management System and all other applicable software applications.
  • Captures all vendor payables in systems and maintains vendor relationships to ensure accuracy.
  • Oversees collections of resident invoices.
  • Supervise concierge team members to ensure that performance expectations are met and all established policies and procedures are followed.
  • Screen, interview, hire, train, discipline, and terminate concierge team members.
  • Provide timely performance evaluations of concierge team members.
  • Assist in promoting positive Family Communication.
  • Communicate and interact with residents, families and team members in a kind, respectful and effective way.
  • Champion hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
  • Attend and participate in all required training, team meetings, online learning resources, and others as required.
Skills & Qualifications
  • High School diploma or GED equivalent or equivalent of relative experience.
  • Strong computer skills and ability to interact with a variety of electronic devices.
  • Experience working with older adults in senior living, long-term care, home health or other health care setting a plus.
  • Strong administrative and organizational skills.
  • Ability to work in a team environment with strong communication and interpersonal skills.
  • Empathy for the challenges experienced by residents, families and team members and the problem solving skill sets to support them.
  • Ability to communicate effectively verbally and in writing using the English language.
  • Ability to prioritize and effectively manage multiple tasks simultaneously.
  • Ability to work a flexible schedule, including weekends and holidays.
Why New Perspective Senior Living? A career with a purpose starts here!
This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team.
Team Member Benefits & Perks*
  • Medical, Dental, & Vision Insurance
  • 401(k) with Company Match!
  • Paid Time Off and Holidays
  • Company-Paid Basic Life Insurance
  • Voluntary Short-Term Disability
  • Company-Paid Long-Term Disability
  • Health Reimbursement Account/Health Savings Account
  • Flexible Spending Accounts
  • Education assistance - up to $5,000 per calendar year!
  • Leadership Development & Career Advancement
  • Real-time Access to Earned Wages
  • Referral Bonuses
  • Employee Assistance Program
*Benefits vary by full-time, part-time, and PRN status.
New Perspective is an Equal Opportunity Employer.

New Perspective is partnering with to find caring, team-oriented professionals, like you. We offer a variety of assisted living career opportunities: servers, cooks, caregivers, operations, leadership, and more. Submit your application today!
Employer New Perspectives Senior Living

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