Dental Services Director of Operations - Dir Care and Treatment Mgr 2, St. Paul, Minnesota

Created 11/24/2022
Reference 11433869
Job type Full Time
Country United States
State Minnesota
City St. Paul
Zip 55102
Salary Competitive
When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Dir Care and Treatment Mgr 2
Job Class: Dental Services Director of Operations
Agency: Human Services Dept

This position was previously announced on 09/24/2022. If you already applied for this job, you do not need to reapply.
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 11/23/2022
  • Closing Date: 11/29/2022
  • Hiring Agency/Seniority Unit: Human Services Dept / DHS Manager
  • Division/Unit: DCT Support Servicesl / Dental Leader
  • Work Shift/Work Hours: Shift
  • Days of Work: Monday - Friday
  • Travel Required: No
  • Salary Range: $39.35 - $56.61 / hourly; $82,162 - $118,201 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 220 - Manager/Unrep
  • FLSA Status: Exempt - Executive
  • Telework Eligible: No
  • Re-Posting: Yes
  • Designated in Connect 700 Program for Applicants with Disabilities : Yes

Make a difference in the lives of Minnesotans.

The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary

The Dental Services Director of Operations is responsible for leadership, oversight, and direction for Direct Care and Treatment (DCT) dental services, ensuring that services are provided in accordance with applicable laws and regulations. Supervisory responsibilities include assigning and controlling work flow, training employees, effectively recommending hiring and disciplinary actions, and conducting performance evaluations. Other primary functions include the supervision of staff, budget preparation and administration.

It is the responsibility of this position, under the overall direction and authority of the Commissioner of Human Services to ensure that the DCT Dental Services for individuals with disabilities has strategic direction that is consistent with the overall goals and policies of the Department of Human Services (DHS).

The Dental Services Director of Operations has a primary role in developing and maintaining positive, productive, and result-oriented relationships across a divergent group of persons including, patients, families, providers, clinicians, counties, other providers, hospitals, and other stakeholders. The position will have managerial influence and control over policy and practices, processes, and procedures. The job will also have managerial influence and control in the acquisition and allocation of fiscal, human, capital, and technological resources.


Minimum Qualifications
  • 5 years of outpatient/clinic management experience
  • Bachelor's Degree in Healthcare Management or similar field

  • Associate's Degree with 8 years of outpatient/clinic management experience

Preferred Qualifications
  • 8 years of outpatient/clinic management experience, which include 5 years of dental services management
  • Master's Degree in Healthcare Administration or related field
  • Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Physical Requirements

Available upon request from Human Resources

Additional Requirements

This position requires successful completion of the following:

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma a time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email . For additional information about the application process, go to .

If you have questions about the position, contact Katelyn Hillers at or 507-985-2221 .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Katelyn Hillers at .

About Human Services Dept

DHS operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:
  • 95% of employees understand how their work helps achieve their agency's mission
  • 91% of employees feel trusted to do their jobs
  • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
  • 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
  • Public pension plan
  • Training and professional development
  • Paid vacation and sick leave
  • 12 paid holidays each year
  • Paid parental leave
  • Low-cost medical and dental coverage
  • Prescription drug coverage
  • Vision coverage
  • Wellness programs and resources
  • Employer paid life insurance
  • Short-term and long-term disability
  • Health care spending and savings accounts
  • Dependent care spending account
  • Tax-deferred compensation
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.


Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email and indicate what assistance is needed.
Employer Minnesota Department of Human Services

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