Change Management Team Lead - Human Services Program Consultant, St. Paul, Minnesota

Created 11/24/2022
Reference 11433857
Job type Full Time
Country United States
State Minnesota
City St. Paul
Zip 55102
Salary Competitive
When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Change Management Team Lead
Job Class: Human Services Program Consultant
Agency: Human Services Dept
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 11/23/2022
  • Closing Date: 12/13/2022
  • Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
  • Division/Unit: DHS-Payroll / CS&P Training/Qual Assurance
  • Work Shift: Day Shift
  • Work Hours: 8:00am -4:30pm
  • Days of Work: Monday - Friday
  • Travel Required: Yes (5%, Local Travel)
  • Salary Range: $32.13 - $47.65 / hourly; $67,087 - $99,493 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
  • FLSA Status: Exempt - Administrative
  • Telework Eligible: Yes
  • Designated in Connect 700 Program for Applicants with Disabilities : Yes

Make a difference in the lives of Minnesotans.

The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary

* Telework (Within Minnesota or Neighboring States) and flexible hour options may be available.

The Change Management Team Lead provides leadership, oversight and coordination of activities, functions, operations, processes and procedures of the state's child welfare Continuous Quality Improvement (CQI) program area in order to meet Department priorities and comply with state and federal requirements.

Additional responsibilities include:
  • Lead work, coordination and coaching for a team of professionals conducting Child and Family Service Reviews (CFSRs)
  • Conducting a small number of CFSR case reviews.
  • Leading state planning and coordination of the CFSR process, as well as
  • Ensuring coordination across division units to ensure CQI activities are appropriate across policy-specific indicators and priorities.

We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the community!


Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Three (3) years of professional experience in Social Services or Public Welfare Systems

Experience must demonstrate:
  • Knowledge of child welfare, child protection and foster care programs and standards
  • Knowledge of best practice in continuous quality improvement, implementation science and safety science
  • Experience using technology system tools such as e.g. Microsoft Office, Social Service Information System (SSIS) to conduct case reviews, research, communicate and educate

Preferred Qualifications
  • Variety of experiences working effectively with others from different backgrounds and cultures
  • Experience in organizing and developing project work plans, manage programs and policies to coordinate social services

Additional Requirements
  • Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
  • Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email . For additional information about the application process, go to .

If you have questions about the position, contact Yer Change at

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID 60888, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Katie Xiong at .

About Human Services Dept

(Include brief description of agency -- limit to two sentences)

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:
  • 95% of employees understand how their work helps achieve their agency's mission
  • 91% of employees feel trusted to do their jobs
  • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
  • 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
  • Public pension plan
  • Training and professional development
  • Paid vacation and sick leave
  • 12 paid holidays each year
  • Paid parental leave
  • Low-cost medical and dental coverage
  • Prescription drug coverage
  • Vision coverage
  • Wellness programs and resources
  • Employer paid life insurance
  • Short-term and long-term disability
  • Health care spending and savings accounts
  • Dependent care spending account
  • Tax-deferred compensation
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.


Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email and indicate what assistance is needed.
Employer Minnesota Department of Human Services

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