Employment And Human Services Division Manager--administrative Services, Contra Costa County, California

Created 11/25/2022
Reference 580517
Job type Full Time
Country United States
State California
City Contra Costa County
Salary $108,868.20 - $139,360.44 Annually
The Position

Bargaining Unit: Local 21 - Supervisory Management

Why join the Contra Costa County?
Contra Costa County is accepting applications to fill Division Manager positions in their Administrative Support Services and Workforce Services bureaus within the Employment and Human Services Department. Contra Costa County's Employment and Human Services Department partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency.

When assigned to Administrative Support Services: The candidates will need to be familiar with reading and writing legislation, policy advocacy, program planning (including evaluation and the use of key performance indicators/performance measures), and supervision of staff doing this work.

We are looking for someone who is:
  • A strong leader and able to motivate and encourage others to succeed
  • Flexible, dependable, and able to work in a dynamic environment
  • Committed and can manage multiple deadlines and competing interests
  • Inquisitive and committed to continuous quality improvement and delivering results
What you will typically be responsible for:
  • Working cooperatively with stakeholders to ensure programs are administered according to program regulations with a focus on the customers' needs
  • Fostering a culture of trust and accountability
A few reasons you might love this job:
  • You will work with a diverse staff that is committed to their community
  • You will help to drive the future vision of the bureau
A few challenges you might face in this job:
  • You will work in a fast-paced environment with competing priorities and mandated deadlines
  • You will encounter staffing issues and budget restrictions
Competencies Required:
  • Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
  • Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
  • Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
  • Professional & Technical Expertise: Applying technical subject matter to the job
  • Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
  • Informing: Proactively obtaining and sharing information
  • Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
  • Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
  • Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
  • Leadership: Guiding and encouraging others to accomplish a common goal
  • Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
  • Managing & Facilitating Change: Addressing key factors that influence successful organizational change

To read the complete job description, please visit the website, www.cccounty.us/hr.

The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications

License Required: All candidates must possess a valid California Motor Vehicle Operator's license. Out of state valid Motor Vehicle Operator's License will be accepted during the application process.

Education: Possession of a Bachelor's degree from an accredited college or university with a major in Business or Public Administration, Social or Behavioral Sciences or a closely related field.

Experience: Five (5) years of full-time experience in a professional administrative position with responsibilities in social services working with the vulnerable and at-risk population in a public or private agency or a federally funded social program, which may include casework. Two (2) years of the required experience must have been at the supervisory or management level.
Desirable Qualifications:
  • Strong interpersonal skills
  • Experience in strategic planning
  • Mastery of computer applications for data analysis and reporting

Selection Process
  1. Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date.
  2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
  3. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)

    The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.


Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.cont racosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId=

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
Employer Contra Costa County, CA

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