Implementation Guidance Manager, Remote, Florida

Implementation Guidance Manager

US--Remote

Job ID: 2024-1814
Type: FT Salaried Staff Full-Time
# of Openings: 1
Category: Information Security
Remote

Overview

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Responsibilities

• Develop and implement an organizational-wide process for ISC2’s implementation guidance product line includes defining and managing delivery experience and business model to maximize ROI. • Use data analytics to make data-driven decisions that achieve product line objective and contribute to multi-year business plans. • Provide regular updates to senior management and key stakeholders on progress, challenges and solutions. • Prioritize the issuance of technical guidance by performing landscape scans of authoritative issuances and gathering market insight from members and professionals across key markets on greatest needs and where cybersecurity professionals would most benefit from assistance in implementation and/or compliance. • Define and manage development and delivery plans with launch dates to the profession. • Implement and enforce quality assurance processes to ensure implementation guidance meets appropriate ISC2 standards and the needs of the global cybersecurity community. • Establish success metrics for each implementation guidance release, measure success against the metrics, incorporate feedback and report on progress. • Establish, oversee and monitor an effective go to market strategy to ensure proper promotion and awareness as well as consistency in messaging of technical guidance providing training to sales, customer experience, advocacy and other team members to drive successful achievement of objectives. • Assess and communicate alignment opportunities within other ISC2 functions such as advocacy to ensure guidance issuances not only support current and future member needs but align to and advance ISC2’s position within key stakeholder relationships. • Lead the development of all implementation guidance through effective recruitment and management of subject matter experts that represent the global cybersecurity profession and internal product designers, copy editors and developers. • Create and lead a volunteer task force/committee of ISC2 members that represent the global cybersecurity profession to provide technical review of all implementation guidance. • Ensure all content reflects the global perspective, complies ISC2 DEI requirements and aligns with organization’s content strategy. • Build and maintain strong relationships with internal and external cybersecurity experts to support content development and delivery initiatives for implementation guidance and other professional development initiatives. • Represent ISC2 at industry events and other meetings to build awareness of implementation guidance, gain industry insights and support organizational efforts. • Collaborate with cybersecurity experts throughout the organization to support the development of content that addresses the needs of global cybersecurity community. • Serve as cybersecurity subject matter expert within cross-functional teams as needed to support professional development and other organizational initiatives. • Other duties as required.

Qualifications

• Technical cybersecurity expertise. • Effective volunteer management. • Ability to run productive and results-driven taskforces and cross functional team meetings virtually and in-person. • Demonstrated ability to work collaboratively across departments. • Superior project management skills. • Strong organizational skills with the flexibility to handle multiple tasks and deadline pressures. • Effectively convey highly complex technical concepts in an easy-to-understand way. • Solid communication skills, including the ability to be effective orally and in writing with both executive level stakeholders and with team members working at a more detailed level. • Ability to analyze complex problems and develop effective solutions. • Ability to build productive relationships and work collaboratively with key internal and external stakeholders. • Comfortable taking a lead role with subject matter experts within a team environment to meet specific goals and pre-defined measurement criteria. • Competent technical skills around business and software applications • High energy and passionate individual who inspires teammates to reach their maximum potential.

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