Created | 04/04/2024 |
Reference | 239071777 |
Country | United States |
State | Oregon |
City | PORTLAND |
Zip | 97201 |
Salary | 21.43 - 29.02 |
Legacy Health
Patient Access Representative Equal Opportunity Employer/Vet/Disabled US-OR-PORTLAND Job ID: 24-37201 Type: Regular Full-Time Unity Overview You are the first face that patients see, and you set the tone for a personable, positive experience. In short, you are the face of Legacy.
As we strive to fulfill our mission of making life better for others, we need caring and capable individuals to assist patients in every aspect of their health care journey. As a Patient Access Representative, you will use your strong communication and interpersonal skills to collect insurance and other information from patients, help patients and families determine financial responsibilities, collect co-payments, and obtain required legal documentation for state and federal compliance regulations. Your ability to create accurate medical and financial records will benefit patients as well as medical professionals and staff.
Unity Center for Behavioral Health is a one-of-a-kind center for people facing a mental health crisis. Unity Center features a Psychiatric Emergency Service, where patients receive care by specialists in behavioral health in a calming, non-hospital-like setting. Unity also has inpatient care for adults and teens. It is a collaboration between Adventist Health, Kaiser Permanente, Legacy Health and Oregon Health & Science University. Responsibilities The Patient Access Representative is the primary non-clinical contact for all hospital-based patient visits. Greets, registers, checks-in and admits patients depending on scope and service line. Key duties include the collection of demographics, medical providers involved in the patient’s care, medical decision makers, the verification of insurance/benefits, and determination of financial responsibilities. Assists patients and their families in determining active insurance coverage and provides information on accessing financial and insurance resources. Offers self-pay information and discounts as appropriate. Collects appropriate copayments, co-insurances, deposits and payments. Works in collaboration with most Revenue Cycle departments and each hospital’s units/departments to create accurate medical and financial records. Collects and provides required legal documentation to meet State and Federal compliance regulations.
Qualifications Education: High School diploma or equivalent required. A minimum of two years college education including satisfactory completion of college level Health Records coursework preferred.
Experience: A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred.
Skills:
LEGACY’S VALUES IN ACTION: Follows guidelines set forth in Legacy’s Values in Action.
PI239071777 |
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Employer | Legacy Health |