Diagnostic Imaging Assistant, Minnetonka, Minnesota

About Children's Minnesota

Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org .

Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Overview

Our special diagnostics and sedation nursing team supports multi-specialty independent testing and ambulatory surgery services at Children's Minnesota Minnetonka Ambulatory Surgery Center and Diagnostic Imaging Center. Our sedation nurses receive training in advanced sedation and nitrous oxide administration; they work within the radiology department and partner with the anesthesia team to provide sedation services. The radiology department is a small, cohesive unit with an experienced and dedicated nursing team that truly values putting kids first. We help to prepare patients for and recover from anesthesia sedation for magnetic resonance imaging (MRI) scans and auditory brainstem response (ABR) hearing tests. We also perform peripheral intravenous (PIV) starts, port care, lab draws and nurse administered nitrous and complete pre-sedation phone calls with families. We value teamwork, open communication, safety and respect. We embrace an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families.

Position Summary

The Diagnostic Imaging Assistant promotes a positive patient and family experience as the first impression of the Diagnostic Imaging department by creating a welcoming atmosphere to all patients, families and providers. The Diagnostic Imaging Assistant is responsible for the efficient and orderly registration and check-in of patients and acts as a liaison between patients, families and hospital staff. Obtains accurate and complete patient demographic information and required consents before notifying appropriate modalities of the patient's arrival. Supports Children's departments and clinics in uploading images for future referred patients, as well as sending images and reports to outside facilities for continuation of care.

License/Certification/Registration required? No

Education:
*High school diploma or equivalent required

Experience:
*One year of customer service experience required
*Previous experience with medical imaging software applications and the staff and vendors whose work relates to those systems
*One year of medical office setting experience preferred
*Experience in a Diagnostic Imaging setting preferred

Knowledge/Skills/Abilities:
*Exceptional customer service skills
*Communicate and interact in respectful and professional manner
*Contribute to positive clinic team work environment
*Proper spelling and grammar
*Ability to perform front desk clinic functions
*Computer knowledge and navigating
*HIPAA knowledge and ability to handle confidential information
*Demonstrate prompt and reliable attendance
*Apply logical thinking to problem solve
*Ability to multi-task and prioritize work

The posted pay range represents rates for a grouping of multiple jobs within a salary grade. We carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, and organizational needs. Base pay is just one piece of the total rewards program offered by Children's Minnesota.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.